{ "id": 11677, "date": "2024-11-23T00:08:26", "date_gmt": "2024-11-22T21:08:26", "guid": { "rendered": "https:\/\/amartrade.com\/?page_id=11677" }, "modified": "2024-11-23T00:10:17", "modified_gmt": "2024-11-22T21:10:17", "slug": "refund-and-returns-policy", "status": "publish", "type": "page", "link": "https:\/\/amartrade.com\/en_us\/refund-and-returns-policy\/", "title": { "rendered": "Refund and Returns Policy" }, "content": { "rendered": "
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Refund
\nand Returns Policy<\/o:p><\/p>\n

    \n
  1. Eligibility:<\/b>
    \n You may return unopened and unused products within 14 days of purchase. To
    \n be eligible, items must be in their original packaging and condition.<\/o:p><\/li>\n
  2. Exclusions:<\/b>
    \n Due to hygiene reasons, we cannot accept returns on opened or used
    \n cosmetics, unless there is a manufacturing defect.<\/o:p><\/li>\n
  3. Process:<\/b>
    \n To initiate a return, please contact our customer service team at
    \n +97339101060. We will guide you through the return process and provide a
    \n return shipping label if applicable.<\/o:p><\/li>\n
  4. Refunds:<\/b>
    \n Once we receive and inspect the returned item, we will process your refund
    \n to the original payment method. Please allow 5-10 business days for the
    \n refund to reflect in your account.<\/o:p><\/li>\n<\/ol>\n

    Exchanges:<\/b><\/o:p><\/p>\n

      \n
    1. Eligibility:<\/b>
      \n If you would like to exchange an item for a different shade or product,
      \n please contact us within 14 days of your purchase. Items must be unopened
      \n and in their original condition.<\/o:p><\/li>\n
    2. Process:<\/b>
      \n To exchange an item, reach out to our customer service, and we\u2019ll assist
      \n you with the exchange process.<\/o:p><\/li>\n
    3. Shipping
      \n Costs:<\/b> Customers are responsible for shipping costs associated with
      \n returns and exchanges, unless the return is due to an error on our part or
      \n a defective item.<\/o:p><\/li>\n<\/ol>\n

      Damaged or Defective Items:<\/b><\/o:p><\/p>\n

      If you receive a damaged or defective item, please contact
      \nus within 48 hours of delivery, and we will arrange for a replacement or refund
      \nat no additional cost.<\/o:p><\/p>\n

      Need help?<\/o:p><\/b><\/p>\n

      Contact us at info@amartrade.com for questions related to
      \nrefunds and returns.<\/o:p><\/p>\n

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      Home \/ Refund and Returns Policy Refund and Returns Policy Eligibility: You may return unopened and unused products within 14<\/p>", "protected": false }, "author": 5, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "", "meta": { "_monsterinsights_skip_tracking": false, "footnotes": "" }, "class_list": [ "post-11677", "page", "type-page", "status-publish", "hentry" ], "aioseo_notices": [], "aioseo_head": "\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t