الصفحة الرئيسية / سياسة الاسترداد والإرجاع

Refund
and Returns Policy

  1. الأهلية:
    You may return unopened and unused products within 14 days of purchase. To
    be eligible, items must be in their original packaging and condition.
  2. الاستثناءات:
    Due to hygiene reasons, we cannot accept returns on opened or used
    cosmetics, unless there is a manufacturing defect.
  3. الاجرائات:
    To initiate a return, please contact our customer service team at
    +97339101060. We will guide you through the return process and provide a
    return shipping label if applicable.
  4. المرتجعات:
    Once we receive and inspect the returned item, we will process your refund
    to the original payment method. Please allow 5-10 business days for the
    refund to reflect in your account.

الاستبدال:

  1. الأهلية:
    If you would like to exchange an item for a different shade or product,
    please contact us within 14 days of your purchase. Items must be unopened
    and in their original condition.
  2. الاجرائات:
    To exchange an item, reach out to our customer service, and we’ll assist
    you with the exchange process.
  3. Shipping
    Costs:
    Customers are responsible for shipping costs associated with
    returns and exchanges, unless the return is due to an error on our part or
    a defective item.

العناصر التالفة أو المعيبة:

If you receive a damaged or defective item, please contact
us within 48 hours of delivery, and we will arrange for a replacement or refund
at no additional cost.

بحاجة الى مساعدة؟

Contact us at info@amartrade.com for questions related to
refunds and returns.